Whole Foods Found Guilty Of Overcharging Customers

Whole Foods Market have been fined $800,000 for overcharging their customers.

The New York City’s Department of Consumer Affairs (DCA) have said that its investigation of Whole Foods Market Stores found “systemic overcharging” of its customers and the “worst case of mislabeling they have seen in their careers”.

“The overcharges ranged from [80 cents] for a package of pecan panko to $14.84 for a package of coconut shrimp,” the DCA said in a statement.

One of the agencies Commissioners, Julie Menin, said “Our inspectors tell me this is the worst case of mislabeling they have seen in their careers”.

NBC News reports:

In its investigation, the DCA said it tested 80 different package types and found they all had mislabeled weights, adding that 89 percent of the tested packages were not in line with the federal standard for the maximum amount “that an individual package can deviate from the actual weight.”

“The overcharges were especially prevalent in packages that had been labeled with exactly the same weight when it would be practically impossible for all of the packages to weigh the same amount. These products included nuts and other snack products (flavored almonds, pecan panko and corn nuts), berries, vegetables, and seafood,” it added.

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